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Terms & Conditions

TERMS OF USE – PROSPER 1 FLOORS

Effective Date: January 1, 2026

Welcome to Prosper 1 Floors (“Company,” “we,” “our,” or “us”). By accessing or using our website, requesting a quote, submitting a contact form, or using any of our services, you agree to the following Terms of Use. If you do not agree with these terms, please do not use this website.


1. WEBSITE USE

This website is intended to provide information about Prosper 1 Floors, including our flooring systems, services, color options, project galleries, and contact information.

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or interfere with the operation of the website.

Unauthorized use of this website may result in legal action.


2. QUOTES & SERVICE INFORMATION

All estimates, pricing, timelines, and project details provided through the website or contact forms are informational only and may change based on site conditions, material availability, project scope, scheduling, or other factors discovered during consultation.

Submitting a form does not create a contractual agreement for services.

Final pricing and scope are confirmed only through an approved written estimate or service agreement.


3. CUSTOMER COMMUNICATIONS

By submitting a contact form, calling us, emailing us, or requesting information, you consent to Prosper 1 Floors contacting you regarding your inquiry, estimate request, project scheduling, or customer support.

Communications may include:

  • Phone calls
  • Emails
  • Text messages
  • Appointment confirmations
  • Project updates
  • Follow-up communications

We do not send spam or unrelated marketing communications.

You may request to stop communications at any time.


4. PRIVACY & DATA PROTECTION

Prosper 1 Floors takes customer privacy seriously.

We do not sell, rent, trade, or share your personal information with third parties for marketing purposes.

Information submitted through our forms is used solely for:

  • Responding to inquiries
  • Providing estimates
  • Scheduling consultations
  • Managing projects
  • Customer service and support

As part of our internal compliance and privacy program, all standard website contact form submissions are automatically deleted every ninety (90) days unless required for active customer service, ongoing project management, invoicing, legal compliance, or warranty documentation.

We maintain commercially reasonable safeguards to help protect customer information and website submissions from unauthorized access or misuse.


5. INTELLECTUAL PROPERTY

All website content, including but not limited to:

  • Logos
  • Branding
  • Images
  • Flooring system photos
  • Graphics
  • Videos
  • Text content
  • Designs
  • Layouts

are the property of Prosper 1 Floors unless otherwise stated and may not be copied, reproduced, distributed, or used without written permission.


6. PROJECT PHOTOS & MARKETING

Prosper 1 Floors may photograph completed projects for quality assurance, portfolio use, social media, marketing, or website display unless otherwise agreed upon in writing.

We do not publicly disclose sensitive customer information or private details associated with projects.


7. THIRD-PARTY SERVICES & LINKS

Our website may contain links to third-party services, maps, scheduling systems, review platforms, financing providers, or external websites.

We are not responsible for the content, privacy practices, availability, or accuracy of third-party services.

Use of third-party platforms is at your own discretion and subject to their own terms and policies.


8. WEBSITE AVAILABILITY

We strive to maintain accurate and reliable website functionality but do not guarantee uninterrupted access, error-free performance, or continuous availability.

Website content may be updated, modified, or removed at any time without notice.


9. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Prosper 1 Floors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Website use
  • Inability to access the website
  • Reliance on website content
  • Errors or omissions
  • Delays in communication
  • Third-party services

All website information is provided “as is” without warranties of any kind unless otherwise stated in writing.


10. GOVERNING LAW

These Terms of Use shall be governed by and interpreted under the laws of the State of New Mexico, without regard to conflict of law principles.

Any disputes arising from use of this website or our services shall be resolved in the appropriate courts located within New Mexico.


11. UPDATES TO THESE TERMS

Prosper 1 Floors reserves the right to update or modify these Terms of Use at any time without prior notice.

Changes become effective immediately upon posting to the website.

Continued use of the website constitutes acceptance of updated terms.


12. CONTACT INFORMATION

If you have any questions regarding these Terms of Use or our privacy practices, please contact:

Prosper 1 Floors
Albuquerque, New Mexico
Phone: (505) 871-2848
Website: https://prosper1floors.com